Professional Selling Skills

Everyone who is involved in business must be able to sell his/her-self, department, company, and products to each customer. Professional Selling Skills program will specifically equip sales people with principles and techniques of selling, and also entrepreneurship. This program combining selling process with people knowledge based on Neuro Linguistics Program (NLP).

OBJECTIVE:

• The participants are able to know the concepts, the process, and the details of entrepreneurship.
• The participants are able to plan and to and to prepare the selling process
• The participants are skillful to do the selling process effectively and professionally.

CONTENT:

1. Mastering Selling Process

• Initiating First Relationship for Long Term.
• Digging Customers’ Interest and Needs.
• Determining Proper Product Solution.
• Presenting Customer’s Solution.
• Techniques of How to Convince Customer.
• Understanding and Overcoming Customers’ Complaints.
• Getting Customers’ Agreement.

2. Product Knowlegde & People Knowledge

3. Reading customers’ profiles:

• Performer, Entrepreneur, Administrator, and Integrator.

4. Reading Customers’ Motivation Pattern

• Think Act – Act Think
• Approach – Avoid
• Internal – External
• Optional – Procedural
• Similarity– Exeption – Difference

5. Getting Business Agreement

6. Knowing the Most Important Thing : ACTION!

7. Overcoming Problems in Selling

DURATION: 3 days (24 hours)

CLASS SIZE: 15-24 persons.